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FAQs
Questions?
We are here to help. We love talking about Honey Stinger and answering questions from people who use our products. We understand that sometimes you just want to know more. Below you will find the answers to some of our most frequently asked questions. If there is something you want to know that we didn’t cover, please give us a shout and we will do our best to get you an answer as quickly as possible.
Product Info
Within our PREPARE, PERFORM, RECOVER philosophy, Honey Stinger offers products to fuel every step of every athletic journey! They prime your system before a workout, to PREPARE you with a source of immediate, lasting energy. They help you PERFORM your best, providing fuel that’s easy to digest to help sustain your efforts for longer. And to help you RECOVER, Honey Stinger has options with just the right amount of protein and carbs to help repair your muscles after exercise. Learn more here.
Learn more about our PREPARE, PERFORM, RECOVER system here.
Honey Stinger can be purchased directly through our website or from the thousands of retailers who carry our products. Please visit our Store Locator to find the nearest Honey Stinger Dealer. If you’d like to see Honey Stinger in a local retailer, please complete our Product Request Form and submit it to your local shop. Website sales currently serve US and US territories. Use the Store Locator to find current dealers in the US and Canada.
Honey Stinger Waffles and Oat + Honey Bars have a best buy date of 12 months from date of manufacture. Energy Gels, Energy Chews, and Sport Hydration have a best by date of 18 months from date of manufacture. Nut + Seed Bars have a best buy date of 9 months from date of manufacture. All our products have a best buy date printed on the individual product packaging.
We understand the need for Gluten Free options! Our Gluten Free Waffles, Classic Energy Chews, Caffeinated Chews, Sport Hydration Mixes, and Energy Gels are certified Gluten-Free!
All Honey Stinger products are made from natural ingredients, so they are great snacks for children over one. Our Strawberry-Kiwi Gels, Caffeinated Chews and Mango Melon Sport Hydration are naturally caffeinated, so many parents choose to avoid giving these products to children.
We use honey to sweeten our products, and strive to keep our ingredients as natural as possible to sit easy during athletic performance. It is important to note that not all products work the same for different people, so it is important to try a variety of sports nutrition options.
Yes, Honey Stinger takes great pride in the selection of ingredients we use in our products, and only use the highest quality available, which include Non-GMO ingredients.
Please refer to the table below.
All our products provide targeted support through each stage of activity giving your body the nutrients it needs most at the time. Fueling your body with the right food and drink prior to and during exercise gives you the energy and strength to perform your best. Select Honey Stinger products have added caffeine to provide an extra boost!
Athletes who fuel with Honey Stinger often use our products as healthy snack alternatives. Each of our Recover products, with 10 grams of protein or more, can serve as meal replacements. It is entirely up to you as to how you want to enjoy and benefit from Honey Stinger.
Sodium, potassium, and magnesium are vital electrolytes that keep your muscles functioning while minimizing cramping associated with intense exercise.
Strawberry Kiwi Gels contain 32 milligrams (mg) of caffeine (per individual packet) derived from green tea concentrate.
Caffeinated Chews contain 50mg of caffeine (per individual packet) derived from white tea powder.
Mango Melon Sport Hydration Mix contains 75mg of caffeine from green tea (per individual packet) to help sustain energy levels.
Learn more about the ways caffeine can benefit physical performance here.
While some vegans do eat honey, our products are not considered vegan because they contain honey.
Many women enjoy our products while pregnant or breast feeding. Our products do contain raw organic honey and we recommend consulting your doctor to find out if Honey Stinger is right for you during this time.
Ordering + Account
Yes, orders over $50 in the Continental United States receive free ground shipping! When your product total reaches $50 the option for free shipping will become available at checkout. All orders under $50 are eligible for $8 flat rate shipping. Non-Continental US orders have a flat rate shipping of $10.
We generally ship in-stock orders the next business day. Once your order leaves our warehouse, you can expect your delivery within 2-5 business days based on your selected shipping method. Our flat rate shipping method is FedEx Ground. The cutoff time for same day expedited shipping is 12:00pm Mountain Standard Time, Monday through Friday.
We accept returns on apparel items. Unfortunately, we are unable to accept returns on food products. If you have a concern regarding your order, please contact customerservice@honeystinger.com so we can assist!
Via ShopPay, we accept Visa, MasterCard, American Express, and Discover. We also accept GooglePay and ApplePay, both of which will show at checkout if available.
Yes, we can. If you ship to a PO Box or APO/FPO (Military) please choose that option at checkout. PO/APO orders will be shipped using USPS Priority Mail.
PO Box 771162, Steamboat Springs, CO 80477
Our products undergo thorough quality assurance procedures to ensure they live up to our high standards. However, if you receive your product and it is defective, damaged or does not meet your expectations please snap a photo and send it to customerservice@honeystinger.com so that we can assess the situation and prevent it from happening again.
Unfortunately, we do not ship internationally at this time. We hope to make this an option in the future as we grow! We do ship to the US territories of Guam, Puerto Rico, and US Virgin Islands. Please select "Non-Continental US" shipping at checkout.
Never run out of Honey Stinger, and save 15% through product subscriptions. You can easily switch up your shipment, view past orders, and update future orders through your subscription account. An email is sent 72 hours before your order is processed. We kindly require 48 hours notice to modify or cancel your subscription. Subscription orders receive free domestic shipping.
To make changes to your subscription order, click here to login to your account. You have the ability to adjust your order frequency, products, payment details, shipping address, and more. Please reach out to customerservice@honeystinger.com if you have any questions or need assistance.
Where to Find
Honey Stinger is available in the Continental United States via honeystinger.com, amazon.com, and nearly 40,000 retail locations. Use our Store Locator to find Honey Stinger in a store near you.
Honey Stinger products are available in Canada! MEC, Loblaws, Sport Chek, and select local retailers carry our products. Additionally, you can find us on Amazon.ca.
Unfortunately, we do not ship internationally at this time. We hope to make this an option in the future as we grow! We do ship to the US territories of Guam, Puerto Rico, and US Virgin Islands. Please select "Non-Continental US" shipping at checkout.
If you'd like to see Honey Stinger in a local retailer, please complete our Product Request Form and submit it to your local shop.
Sponsorship
We are always looking for athletes to join The Hive that are passionate about the brand! We'd love to learn more about how you want to help promote Honey Stinger. Please visit our Sponsorship Application to learn more and apply to our unique program.
Please note, currently this only applies to US residents 18+
Honey Stinger's college ambassador program provides student athletes with the opportunity to represent the brand, earn Honey Stinger products, swag, and online activity bonuses. Please visit our Sponsorship Application to learn more and apply to our unique program. Please note, currently this only applies to US residents 18+
Honey Stinger does sponsor a select number of events each year. We sponsor events that promote activity, a healthy lifestyle and are rooted in the community they serve. Please view our Sponsorship Application for more information. We kindly ask for 3 months advance notice for all event sponsorship requests.
We have partnered with Impact to launch an Affiliate Marketing Program. Affiliate Marketing is simple; you can make money by promoting our world-class products to your audience. We created a sports nutrition that uses nature’s sweeteners to bring out the best in you while still tasting great. Make life a little sweeter, and enjoy our affiliate benefits when promoting our Honey Stinger fuel. Get started now!
We love the support from our industry pros! Honey Stinger uses ExpertVoice as our primary Pro Deal platform. Check your status or login here.
Retail Accounts
To order for a retail account, login to our wholesale portal. If you do not have an account set up, please reach out to wholesale@honeystinger.com to chat with our team.
Absolutely! We want your teams to have special access to Honey Stinger so your young athletes can prepare, perform, and recover like the pros. Apply here for access to our team pricing or inquire about sponsorship.
Contact Us
If you have a question, comment, issue, love letter, or something else altogether we understand that sometimes you just need someone to talk to. We are here to help, so please drop us a line, give us a call, or send us a letter. We look forward to hearing from you.
For any sales, general, employment or media inquiries please send us an email (customerservice@honeystinger.com). Additionally, please don't hesitate to reach out if you are unsatisfied with your product in anyway. Our customer service team will be happy to assist!
866.GO.HONEY (866.464.6639)Hours of Operation: Monday – Thursday 8:00am – 5:00pm MST, Friday 8:00am – 1:00pm MST
Write to us at this address:
Honey Stinger
PO Box 771162
Steamboat Springs, CO 80477
