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FAQs

Questions?

We are here to help. We love talking about Honey Stinger and answering questions from people who use our products. We understand that sometimes you just want to know more. Below you will find the answers to some of our most frequently asked questions. If there is something you want to know that we didn’t cover, please give us a shout and we will do our best to get you an answer as quickly as possible.

General

Where can I find Honey Stinger?

Honey Stinger can be purchased direct on our website or through the thousands of dealer locations that we have worldwide. Please visit our Store Locator to find the nearest Honey Stinger Dealer.

My local store doesn’t carry Honey Stinger. What should I do?

Don't see us in your local store? Print off our Product Request Form, and speak to the store manager where you shop. Tell them that you would love to see Honey Stinger on the shelf, and mention your favorite flavors. You can also use our Store Locator to see if there is another place near you that sells Honey Stinger. We recommend calling ahead of time to ensure they have Honey Stinger in stock. Additionally, you can always order Honey Stinger directly from our website.

Do you sponsor athletes or have brand ambassadors?

Honey Stinger is happy to say we have sponsored many athletes over the years. Honey Stinger supports athletes that hold the same core values as we do and have a sense of adventure! Please visit our Hive Elite Athlete sponsorship page.

Additionally, we are always happy to add athlete ambassadors to our team. Honey Stinger is excited to discover ambassadors who are passionate about Honey Stinger. Check out our Hive Athlete Ambassador sponsorship page.

Do you sponsor events?

Honey Stinger has sponsored a number of events in the past and will continue to in the future. We like to sponsor events that promote activity, a healthy lifestyle and that are community-minded. Please visit our event sponsorship page. Please visit our Event sponsorship page.

What is the shelf life of Honey Stinger?

Honey Stinger Waffles have a best buy date of 12 months from date of manufacture and gels, bars and chews have a best by date of 18 months from date of manufacture. All of our products have a best buy date printed on the individual product packaging.

Can children eat Honey Stinger products?

All Honey Stinger products are made from natural ingredients so they are great snacks for children.

Our Ginsting, Chocolate and Strawberry-Kiwi Gels, Cherry Cola and Lime-ade Energy Chews are naturally caffeinated, so many parents choose to avoid giving these products to children.


Shipping + Returns

Do you offer free shipping?

Yes, orders over $50 in the Continental United States get free ground shipping. All orders under $50 are eligible for $8 flat rate shipping.  

What forms of payment do you accept online?

We accept Visa, MasterCard, American Express, Discover and PayPal.

When will my order arrive?

We do our best to ship in-stock offers the next business day. Once your order leaves our facility, you can expect your delivery within 2-5 business days based on your selected shipping method.

The cutoff time for same day expedited shipping is 12:00pm Mountain Standard Time, Monday – Friday.

Can you ship to a PO Box or APO/FPO (Military)?

Yes, we can. If you ship to a PO Box or APO/FPO (Military) please choose that option at checkout!

What is Honey Stinger’s mailing address?

PO Box 771162, Steamboat Springs, CO 80477

Can I return my Honey Stinger product?

If for any reason you are not happy with your purchase, please reach out to us at customerservice@honeystinger.com or by calling 866.GO.HONEY (866.464.6639). Our customer service team will be happy to either replace your purchase or issue you a refund. Don’t worry, we’ve got you taken care of.

What do I do if my Honey Stinger is defective/damaged?

Our products undergo thorough quality assurance procedures to ensure they live up to our high standards. However, if you receive your product and it is defective, damaged or doesn’t meet your expectations please snap a photo and send it to customerservice@honeystinger.com so that we can assess the situation and prevent it from happening again. We will either replace your purchase or issue you a refund, whichever you prefer.

I live outside the USA, can you ship to me?

Unfortunately, we currently only ship within the United States.


Performance

Are Honey Stinger products free of genetically modified ingredients?

Yes, Honey Stinger takes great pride in the selection of ingredients we use in our products, and only use the highest quality available, which include Non-GMO ingredients.

Will Honey Stinger upset my stomach?

We use honey as a sweetener in our products. Honey has the same glucose to fructose ratio of fruit, 1:1. If you can eat fruit without getting an upset stomach you should be able to eat Honey Stinger without any problems.

What Honey Stinger Products are USDA Organic, Gluten Free, Dairy Free, Soy Free, Nut Free or Kosher?

Please refer to the table below.

 

Do I have to be an athlete to use Honey Stinger?

Athletes who fuel with Honey Stinger often use our products as healthy snack alternatives. And our Recover products, with 10G or more protein, can serve as meal replacements.  It is entirely up to you as to how you want to enjoy and benefit from Honey Stinger.

Can I eat Honey Stinger products as a snack?

Honey Stinger products are made with natural, wholesome ingredients and taste great. To help athletes know how and when to use our products, we created the Prepare/Perform/Recover system. Ultimately, when you choose to enjoy them is up to you.

Does Honey Stinger have any vegan options?

While some vegans eat honey, our products are not vegan because they contain honey, which is produced by friendly bees.

Where does the energy come from?

Energy comes from the carbohydrates and the honey. Honey is a natural sugar and lower on the glycemic index than refined sugar. The glycemic index of foods refers to how quickly and how high 'blood sugar' (glucose) increases in comparison to pure glucose. Honey is a mix of simple sugars: glucose and fructose (there are others but in smaller proportions). Sucrose is comprised of glucose and fructose joined together, which our bodies need to break down before they can be used, which takes time. In honey the glucose & fructose molecules are not joined so they can be used straight away.

Why do Honey Stinger products contain sodium, potassium and magnesium?

Sodium, potassium and magnesium are vital electrolytes that keep your muscles functioning while minimizing cramping associated with intense exercise.

What is the difference between the Organic Energy Gels and the Classic Energy Gels?

The Classic Energy Gels consist of 95% honey, giving them a strong honey flavor. Besides the organic certification, the Organic Gels are a combination of organic honey and organic tapioca syrup to give them less viscosity than the Classic Gels as well as a less prominent honey flavor.

What is the caffeine source in the Lime-ade and Cherry Cola Energy Chews?

The 32mg of caffeine is from white tea extract.

What is the caffeine source in the Strawberry Kiwi, Chocolate and Ginsting Energy Gels?

The Strawberry Kiwi and Chocolate Gel’s 32mg of caffeine is from green tea extract. The Ginsting Gel’s 32mg of caffeine is from kola nut extract.

How is your honey organic?

Honey Stinger Organic Wildflower Honey is a product of Brazil and is True Source Certified. True Source Certification is a 3rd party verification/certification that our honey is truly organic and is in full compliance with U.S. and international trade laws. Click here to read more about True Source Certification.